Terms and conditions

Arcovacanze is a C.A.V. (“Casa Appartamenti Vacanza”, literally House of Holiday Apartments).

The Bed&Breakfast service is offered only upon request.

Minimum stay is three days (depending on availability)

ARCOVACANZE is a non-smoking area, please avoid smoking while on the premises.

The apartments are available from 15:00 of the arrival day, and must be left (in proper order) before 10:00 of the day of departure.

Bookings must by done in written form, through fax or email.

Bookings will be considered binding once a deposit equal to 30% of the agreed amount has been paid.

The deposit can be paid via a wire transfer to:

CASSA RURALE ALTO GARDA B.C.C. SOCIETA’ COOPERATIVA

Account: ARCO VACANZE S.A.S. DI NEGRI

BIC:CCRTIT2T04A

IBAN: IT 63 B 08016 34311 000005364787

Invoices can be paid with cash (up to 1999,00€). We accept Bancomat and credit cards (Visa, Mastercard).

Ensurance for cancelling your stay: we offer an insurance for cases of cancellation.

The conditions for cancellation are based on mutual trust: in case of cancellation by the customer, which must be sent in written form, he/she has the right to be reimbursed the whole amount of his/her deposit or the agreed amount of his/her stay, minus the penalties specified in the contract.

For cancellations up to three weeks before the date of arrival, no penalty will be applied. For cancellations transmitted between one and two weeks before the date of arrival, we reserve the right to retain the deposit of 30% of the reservation. For cancellations transmitted less than 8 days before the date of arrival, failure to reach us or early leaving, we will charge the full amount of the reservation.

In the event that the booked apartment is reoccupied will not be applied any penalty.

Except for errors and changes.